The things families ask first.
If your question isn't here, write to hello@ettacalls.com — a person reads everything.
Will my mom know she's talking to an AI?
Yes — always, and proudly. Etta introduces herself as an AI companion at the start of every call. We think trust is the product: a check-in service that starts with a small deception isn't one worth having. Most seniors, once asked honestly, genuinely enjoy having "their" Etta call.
What if she doesn't want the calls?
Then they don't happen. Your parent consents personally before the first check-in call, and can stop the service at any moment just by saying so on a call. Their yes — and their no — always outranks the subscription.
What happens if she doesn't answer?
Etta retries a little later, then sends her a text. If there's still no reply, we work through the contact chain you chose — a neighbor, a sibling, you — so an unanswered phone never just disappears into silence.
Are the calls recorded?
Calls are transcribed to produce the family summary, and your parent is told this plainly when they sign up. Summaries go only to the family members they agreed to. We don't sell data, run ads, or use conversations for marketing — ever.
Is this a medical or emergency service?
No. Etta is a wellbeing and companionship service, not a medical device, and she's no substitute for emergency response. If a call ever suggests something urgent, Etta's job is simple: get the humans who love them informed, fast.
Be first in line when Etta starts calling.
We're building Etta now, carefully — consent flows first, growth second. Leave your email and we'll write when it's your turn.
Prefer email? Write to hello@ettacalls.com — we read everything.